FIVE YEAR WARRANTY

All SUNNEX Lo-LITE therapy lamps are closely inspected and fully tested before packaging and shipping.  All units are fully warranted against defects in material and labor for a period of five years from the date of purchase.  Bulbs in SUNNEX Lo-LITE therapy lamps carry a two year warranty.

All service to this unit mst be handled directly by SUNNEX Biotechnologies. Any unauthorized service will automatically void the warranty.

Should the unit need service please contact SUNNEX Biotechnologies to obtain a a service return authorization number and instructions. After the return authorization number and instructions are received the unit will be returned to SUNNEX Biotechnologies prepaid. SUNNEX will not accept units returned without a return authorization number.

Where the service work is covered by warranty the unit will be returned to the customer prepaid. If the service occurred outside of the period covered by warranty, the customer will pay the return transportation costs.

Replacement bulbs must be obtained from SUNNEX Biotechnologies.  The bulbs are rated for several thousands of hours of use and should last many years if the unit is used properly. Replacement bulbs will cost $40.00 U.S. or less.