Lo-LIGHT therapy lamps are closely inspected and fully tested before packaging and shipping. All units are fully warranted against defects in material and labor for a period of two years from the date of purchase.

All service to this unit must be handled directly by Sunnex Biotechnologies. Any unauthorized service will automatically void the warranty.

Should the unit need service please contact Sunnex Biotechnologies to obtain instructions.
Units are to be returned to Sunnex Biotechnologies prepaid.
Units returned without prior authorization will not be accepted.

Where the service work is covered by warranty the unit will be returned to the customer prepaid. If the service occurred outside of the period covered by warranty, the customer will pay the return transportation costs.

Replacement bulbs must be obtained from Sunnex Biotechnologies.
These bulbs are rated for several thousands of hours of use and should last many years if the unit is used properly.